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Privacy Policy

Last updated: August 2026

Collection of Personal Information

Quantum Solutions Pty Ltd (ABN: 34 123 456 789) collects personal information when you interact with our website, place an order, register for an account, subscribe to our newsletter, or contact us. The types of personal information we may collect include your name, email address, phone number, shipping address, billing address, and payment details.

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders, including shipping and returns
  • Communicate with you about your orders and account
  • Provide customer support
  • Send marketing communications (if you have opted in)
  • Improve our website, products, and services
  • Comply with legal obligations

Disclosure of Information

We may share your information with third parties only when necessary to provide our services, such as shipping carriers, payment processors (Stripe, PayPal), and IT service providers. We do not sell or rent your personal information to third parties.

Storage and Security

Your information is stored on secure servers located in Australia. We use SSL encryption for data transmission and comply with the Australian Privacy Principles under the Privacy Act 1988. Payment information is processed by our payment providers and is not stored on our servers.

Cookies

We use cookies to improve your browsing experience, analyse website traffic, and personalise content. You can manage cookie preferences through our cookies bar or your browser settings. See our cookies bar for more information.

Access and Correction

You have the right to access, correct, or delete your personal information. To make a request, contact us at info@quantumsolutions.com.au or call us during business hours.

Complaints

If you believe we have breached your privacy, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

Quantum Solutions Pty Ltd
Phone: 02 8000 0000
Email: info@quantumsolutions.com.au
Address: Sydney, NSW, Australia