The Event-Driven Enterprise
Course Overview
The event-driven enterprise is a fundamentally different way of operating. Instead of people checking reports and reacting to what happened, your systems detect changes and trigger the right workflows automatically. A shipment delay triggers a re-route. A machine anomaly triggers a maintenance ticket. A demand spike adjusts procurement. No human intervention required.
This course teaches you how to design, implement, and evolve event-driven workflows across your organisation. You will learn the principles of event-driven architecture, how to orchestrate responses across multiple systems, and how to maintain an audit-ready trail of every event and decision.
What You Will Learn
- The principles and patterns of event-driven architecture
- How to map operational events to automated workflows
- Cross-system orchestration: bridging ERP, WMS, CRM and field systems
- Designing workflows that combine automated responses with human judgement
- Building audit-ready event trails for compliance and continuous improvement
- How to transition from batch processing and polling to event-driven operations
Who Should Take This Course
Operations leaders, process designers, business analysts, and IT managers who want to automate repetitive workflows and create more responsive organisations.
Prerequisites
Completion of Course 1: Foundations of Operational Intelligence. Course 2: Building Zero-Latency Operations is recommended but not required.